1. Introduction
1.1. Overview
- Pharmyquick is committed to delivering medications and healthcare products quickly and reliably.
- Our Service is designed to facilitate the ordering and delivery of prescription and over-the-counter medicines directly to your door.
1.2. Purpose
- These Terms outline your rights and responsibilities as a user.
- They set forth the rules governing the use of our Service, including ordering, delivery, payment, and dispute resolution.
1.3. Amendments
- Pharmyquick reserves the right to modify these Terms at any time.
- Any changes will be effective upon posting on our website or app.
- Continued use of the Service after any modifications constitutes your acceptance of the revised Terms.
2. Definitions
- User: Any individual or entity that accesses or uses the Pharmyquick Service.
- Customer: A user who places an order for medicines or healthcare products.
- Prescription: A written order from a licensed healthcare provider required for certain medications.
- Delivery: The process of transporting and handing over the ordered products to the Customer at the designated delivery address.
- Third-Party Providers: External entities or vendors engaged by Pharmyquick to assist in the delivery or fulfillment of orders.
- Content: All text, images, video, software, data, and other materials provided on or through the Service.
3. Acceptance of Terms
- By accessing and using the Service, you represent that you are at least 18 years of age, or have the consent of a parent or guardian.
- If you use the Service on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms.
- If you do not agree with these Terms, please refrain from using our Service.
4. User Account and Registration
4.1. Account Creation
- You may be required to create an account by providing accurate and complete information.
- You are responsible for maintaining the confidentiality of your account credentials.
4.2. Account Security
- You agree to notify Pharmyquick immediately of any unauthorized use of your account.
- Pharmyquick shall not be liable for any loss or damage resulting from your failure to comply with this requirement.
4.3. Account Termination
- Pharmyquick reserves the right to suspend or terminate your account at its sole discretion, with or without notice, if you violate these Terms.
5. Ordering and Prescription Requirements
5.1. Order Process
- Customers can browse, select, and place orders for medicines and healthcare products via our website or mobile app.
- All orders are subject to acceptance by Pharmyquick.
5.2. Prescription Medications
- Certain medications require a valid prescription.
- When ordering prescription medications, you must upload a copy of the valid prescription from a licensed healthcare provider.
- Pharmyquick reserves the right to verify the authenticity of the prescription and may request additional information or documentation.
- In the event of any discrepancies or if the prescription is found to be invalid, the order will be canceled.
5.3. Order Cancellation and Modifications
- Customers may request cancellation or modifications to an order within a specified time frame before the order is processed.
- Pharmyquick reserves the right to refuse cancellation or modification requests if the order has already been dispatched.
- In cases where an order is canceled after processing, any applicable cancellation fees will apply.
5.4. Pricing and Payment
- Prices for products are displayed on the Service and are subject to change without notice.
- Payment for orders must be made at the time of order placement through one of our accepted payment methods.
- In the event of a failed payment, Pharmyquick reserves the right to cancel the order.
- Taxes, delivery charges, and any other applicable fees will be calculated at checkout.
6. Delivery and Fulfillment
6.1. Delivery Process
- Pharmyquick will use its own logistics or engage Third-Party Providers to deliver the products.
- Customers must provide an accurate and complete delivery address.
- Delivery times are estimated and not guaranteed.
6.2. Delivery Fees
- Delivery fees may vary based on location, order size, and current promotions.
- These fees will be clearly stated at the time of checkout.
6.3. Acceptance of Delivery
- The Customer must inspect the delivered products at the time of delivery.
- If any products are damaged or incorrect, you must notify Pharmyquick immediately.
6.4. Delays and Non-Delivery
- Pharmyquick is not responsible for delays caused by circumstances beyond its control (e.g., natural disasters, traffic disruptions).
- In cases of non-delivery, please contact our Customer Support for assistance.
7. Refunds, Returns, and Exchanges
7.1. Refund Policy
- Refunds will be processed in accordance with Pharmyquick’s refund policy.
- Refunds may be issued if an order is canceled before dispatch or if the delivered product is defective or not as described.
- The refund process may take a specified period to complete.
7.2. Returns and Exchanges
- Due to the nature of pharmaceutical products, returns and exchanges are generally not accepted unless the product is defective or delivered in error.
- If you believe you have received a defective product, please contact Customer Support within [specify time frame] for assistance.
7.3. Cancellation Fees
- In some cases, cancellation fees may apply if an order is canceled after processing has begun.
8. User Responsibilities and Conduct
8.1. Accurate Information
- You agree to provide accurate, current, and complete information when creating an account and placing an order.
- It is your responsibility to update your information as necessary.
8.2. Lawful Use
- You agree to use the Service only for lawful purposes.
- You must not use the Service in any way that could damage, disable, overburden, or impair the Service.
8.3. Prohibited Activities
- You are prohibited from:
- Misrepresenting your identity or affiliation with any organization.
- Uploading or transmitting viruses, malware, or other harmful code.
- Attempting to bypass or circumvent any security measures implemented by Pharmyquick.
- Pharmyquick reserves the right to terminate your account if any prohibited activities are detected.
9. Intellectual Property
9.1. Ownership
- All Content on the Service is the property of Pharmyquick or its licensors.
- The Service and its Content are protected by intellectual property laws.
9.2. Limited License
- Pharmyquick grants you a limited, non-exclusive, non-transferable license to access and use the Service for personal, non-commercial purposes.
- You may not copy, reproduce, modify, or distribute any Content without prior written permission.
9.3. Trademarks
- All trademarks, service marks, and logos appearing on the Service are the property of Pharmyquick or their respective owners.
- You are prohibited from using these marks without explicit written permission.
10. Privacy and Data Protection
10.1. Privacy Policy
- Your privacy is important to Pharmyquick.
- Our Privacy Policy, which is incorporated by reference into these Terms, explains how we collect, use, and protect your personal information.
10.2. Data Security
- We take reasonable measures to protect your data from unauthorized access and disclosure.
- However, Pharmyquick does not guarantee the absolute security of your information.
10.3. Consent to Use Data
- By using the Service, you consent to the collection and use of your data in accordance with our Privacy Policy.
11. Disclaimers and Limitations of Liability
11.1. No Medical Advice
- Pharmyquick does not provide medical advice or diagnosis.
- All information provided on the Service is for informational purposes only and should not be used as a substitute for professional medical advice.
11.2. “AS IS” Basis
- The Service is provided on an “as is” and “as available” basis.
- Pharmyquick disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
11.3. Limitation of Liability
- In no event shall Pharmyquick, its affiliates, or its employees be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use the Service.
- This limitation applies to all claims, whether based on contract, tort, or any other legal theory.
11.4. Third-Party Content and Links
- The Service may include links to third-party websites or content.
- Pharmyquick does not endorse or assume any responsibility for the content or practices of these third parties.
12. Indemnification
- You agree to indemnify, defend, and hold harmless Pharmyquick, its affiliates, and their respective directors, officers, employees, and agents from any claims, liabilities, damages, losses, or expenses, including legal fees and costs, arising out of or in any way connected with your use of the Service or your violation of these Terms.
- This indemnification obligation shall survive the termination of your account or use of the Service.
13. Governing Law and Dispute Resolution
13.1. Governing Law
- These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Pharmyquick operates, without regard to its conflict of law principles.
13.2. Dispute Resolution
- Any dispute or claim arising out of or related to these Terms or the Service shall be resolved through friendly negotiations.
- If a resolution cannot be reached through negotiation, the dispute shall be submitted to binding arbitration in accordance with the rules of the designated arbitration forum.
13.3. Jurisdiction
- Subject to the arbitration provision above, any legal action or proceeding arising out of or relating to these Terms or the Service shall be brought exclusively in the courts of [Insert Jurisdiction].
14. Force Majeure
- Pharmyquick shall not be liable for any failure or delay in performing its obligations under these Terms if such failure or delay is caused by circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, natural disasters, or government restrictions.
- In the event of a force majeure, Pharmyquick will take reasonable steps to notify Customers and mitigate the impact on the Service.
15. Communications
15.1. Consent to Communications
- By using the Service, you consent to receive communications from Pharmyquick, including but not limited to order confirmations, updates, and promotional materials.
- You may opt-out of receiving promotional communications at any time by following the instructions provided in such communications.
15.2. Electronic Communications
- All communications between you and Pharmyquick will be in electronic form.
- You agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing.
16. Termination of Service
16.1. Termination by User
- You may terminate your account at any time by following the procedures provided on the Service.
- Termination will not relieve you of any outstanding obligations, including payment obligations for products already delivered.
16.2. Termination by Pharmyquick
- Pharmyquick reserves the right to terminate or suspend your access to the Service at its sole discretion, with or without notice, for any reason, including for a breach of these Terms.
16.3. Effect of Termination
- Upon termination, all licenses and rights granted to you under these Terms will immediately cease.
- Any provisions that by their nature should survive termination (including, but not limited to, indemnification, limitation of liability, and governing law) shall continue to apply.
17. Miscellaneous
17.1. Entire Agreement
- These Terms constitute the entire agreement between you and Pharmyquick regarding the use of the Service and supersede all prior agreements and understandings.
17.2. Severability
- If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
17.3. Waiver
- The failure of Pharmyquick to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.
17.4. Assignment
- These Terms, and any rights and licenses granted hereunder, are not transferable or assignable by you.
- Pharmyquick may assign these Terms at its sole discretion without notice to you.
17.5. Headings
- The headings in these Terms are for reference only and do not affect the interpretation of these Terms.
17.6. Contact Information
- For any questions regarding these Terms, please contact Pharmyquick Customer Support at:
- Email: [Insert Email Address]
- Phone: [Insert Phone Number]
- Mailing Address: [Insert Address]
By using Pharmyquick’s Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these Terms, please refrain from using our Service.
Last Updated: 2025
Pharmyquick Terms and Conditions © 2025
All rights reserved.